At IGNOUSOLVE.IN, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.
By using this website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal Information: Your name, email address, phone number, and course details.
- Payment Information: Limited details necessary to process payments (processed securely via trusted third-party gateways like Razorpay, UPI, or Paytm).
- Technical Data: IP address, browser type, device information, and pages visited (for analytics and improvement).
We do not store your payment card details on our servers.
2. How We Use Your Information
We use the collected information to:
- Process your orders and deliver IGNOU solved assignments.
- Respond to your queries or support requests.
- Improve website performance and user experience.
- Send important updates regarding your order or our services.
We do not sell, rent, or share your personal data with any third party for marketing purposes.
3. Cookies
We may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Understand website traffic and user behavior.
- Remember your preferences for future visits.
- Improve the speed and performance of our website.
You can choose to disable cookies through your browser settings if you prefer not to allow tracking.
4. Data Security
We take data protection seriously. Your information is protected using modern security protocols and encryption tools. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.
5. Third-Party Services
We may use trusted third-party services (e.g., Razorpay, Google Analytics, WhatsApp API) to process payments or analyze traffic. These services have their own privacy policies, and we encourage you to review them.
6. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to remove the data.
7. Your Rights
You have the right to:
- Request access to your personal data.
- Ask us to update, correct, or delete your data.
- Withdraw consent to use your data at any time.
To exercise your rights, please contact us via the information below.
8. Changes to This Policy
We reserve the right to update or change our Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Please review this page regularly to stay informed.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us:
📧 Email: support@ignousolve.in
📱 WhatsApp Support: 7001360764
🌐 Website: https://www.ignousolve.in
